Do you use sustainable practices?
Yes, whenever possible. We source flowers from local growers and focus on what's seasonally available. We also choose more sustainable design methods and materials whenever we can, reducing reliance on floral foam and opting for reusable or natural mechanics.
While there may be rare cases where floral foam or other conventional methods are necessary, our priority is always to design with intention, minimize waste, and respect the environment.
Do you deliver?
Yes! Local delivery within San Francisco is available for an additional fee. Delivery in the greater Bay Area may be arranged case by case. Pickup is also available in the Mission/Bernal area.
If no one is present to receive the delivery, we'll do our best to leave your arrangement in a safe, secure spot. We are not responsible for any damage, theft, or changes to the arrangement once it has been delivered.
How far in advance should I place an order?
For custom arrangements, at least 3 to 7 days notice is ideal. For weddings, installations, and events, we recommend booking 2 to 6 months in advance.
What is your cancellation and refund policy?
Deposits are non-refundable. For events, cancellations made more than 14 days in advance may be eligible for a partial refund of payments beyond the deposit. For everyday arrangements, cancellations must be made at least 48 hours before the scheduled pickup or delivery to receive a refund.
Because flowers are a perishable, seasonal product, all sales are final once delivered. If you feel your arrangement did not meet expectations, please contact us within 24 hours of delivery with photos so we can review the situation.
How do I take care of my flowers?
Top up the water as soon as you get your arrangement home.
Keep them cool, away from direct sunlight, heaters, or drafts.
Refresh vase water every 1 to 2 days, and trim stems at an angle if you can.
Remove fading blooms to help the rest last longer.
Keep them away from ripening fruit.
Enjoy the process. Part of their beauty is in how they shift and fade over time.
Can I get an exact replica of a previous bouquet or my inspiration photo?
Because flowers are seasonal and availability changes week to week, I can't promise an exact replica of any arrangement or inspiration image. What I can promise is that I'll do my best to capture the same mood, palette, and feeling using the best seasonal blooms available at the time. Each piece is one of a kind.
Do you do weddings or events?
Yes! Forma Floral offers custom wedding florals, large-scale installations, and event styling. We take on a limited number of weddings and events each year, so reach out early to start the conversation and secure your date.
Forma Floral has a $1,500 minimum for events and a $3,000 minimum for weddings.